We're proud to be the first and only
Italian
Hiver
resellers.
Schedule a call with us and discover how Hiver can transform your customer support system through:
Centralized management of email, chat, WhatsApp, and phone
Unify all your communication channels into one place, eliminating the need to switch between platforms. Gain a shared view and increased visibility in team inboxes to improve communication and response times.
Guaranteed SLA compliance
By staying vigilant and proactive, we consistently monitor SLAs to guarantee that each email is not only received promptly but also resolved within the specified time frame. Our meticulous attention to SLA adherence ensures that no task slips through the cracks, providing a reliable and efficient experience for our users.
Simplified collaboration with @mentions
Involve anyone in your organization in customer conversations with a simple @mention, just like on Twitter. Eliminate unnecessary forwards and cc's.
Key performance metric measurement
Track key metrics such as CSAT, response time, missed SLAs, and more to measure the effectiveness of your customer support system and identify areas for improvement.
Manage all communication from Gmail
Now with the world’s 1st multi-channel help desk for
teams on
Google Workspace
Why us?
We help companies and employees in enhancing collaboration for smarter, more efficient work. Our dedicated team of experts is ready to meet all your Workspace needs.
Contact us
Now is the time to create a modern foundation for your business on the Cloud. Go Google.
Location
ENGO, Viale Ancona 26,
30172 Venezia (VE)
